Buyer guide · E-invoicing

How to choose invoicing software and prepare for ZATCA

Start with your operations and the authority's notification, then test invoices, notes, integration and error handling. Keep three things apart: the provider's qualification, the system's capabilities, and the success of your own setup.

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1Define your invoicing scope

Collect samples of your standard and simplified invoices, local and other customers, discounts, tax cases and notes. Identify branches, users and data sources in the POS, store or ERP. Ask the provider for a written statement of supported and excluded cases.

2Understand the two phases

Phase 1 concerns generation and storage; Phase 2 adds integration with the FATOORA platform and further technical requirements. Refer to the authority's notification for your organization's timing; do not rely on a general date from an article or marketing message.

3Tell clearance from reporting

Test the clearance path for standard invoices and the reporting path for simplified ones, then review the stored result and the final document. Ask how duplicate documents are prevented when the connection drops, and how rejections are shown to the responsible user.

4Ask for the right evidence for each claim

For official status, ask for the legal name, the phase and a link to the official list. For technical conformity, ask for XML validation results, scenario tests and suitable acceptance records. For hosting, support and retention, ask for specific contractual commitments.

5Run an acceptance trial before go-live

Try a standard invoice, a simplified invoice, a return and a debit note; a zero-rated or exempt case if it applies; a correction of wrong data; and a submission retry. Review permissions, export, archiving and the escalation path when integration fails.

Comparison checklist

Criteria for comparing invoicing systems

Use the same table with every provider you evaluate, and ask for a practical demonstration of each item.

Criterion	What to ask any provider	What RowadSoft offers
Document types	Standard and simplified invoices, credit and debit notes	All of them, with notes linked to the original document
FATOORA integration	Clearance and reporting paths and rejection handling	Clearance for standard, reporting for simplified, with status tracking and retry
Connectivity	A documented API with permissions per integration	API for POS, online stores and ERP systems
Accounting	Journals and financial reports linked to invoices	Chart of accounts, journals, vouchers and financial reports
Price	A published price and clear terms	SAR 100 per month or SAR 1,000 per year, per user — plan

Applying the criteria to the RowadSoft system

Read about the e-invoicing system, then request a demo of your scenarios. The product page covers capabilities, integrations, configuration options and the subscription plan.

References

Check current requirements with the competent authority before contracting and operating.

Discuss your requirements with the RowadSoft team

We walk you through the system on your own scenarios and explain integrations, configuration options and the right quotation.

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